AI and Job Matching: Connecting Today's Direction with the Longer-Term Vision
In my work within a Belgian public service, we are using AI to improve the matching engine between jobseeker profiles and job offers. I see the purpose clearly: supporting the search for relevant connections between people and employment opportunities. That service purpose must lead the conversation. AI matters here because of the work it supports, not because adopting it is an achievement in itself. Matching brings the individual and the opportunity into the same frame. On one side is a jobseeker's profile; on the other is a job offer. My conviction is that our discussion of AI should remain anchored in that relationship. For jobseekers, the intended value concerns the relevance of opportunities. For the organisation, the focus is how digital capabilities can support its employment-service mission. I connect this work with our longer-term IT department vision. A strategic vision gives direction to our digital initiatives and helps explain why we pursue them. I believe it should...