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A Unified View of the Jobseeker: Giving Digital Strategy a Clear Focus

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Within a Belgian public service, we are concentrating our efforts on Microsoft Dynamics technologies. I see this focus as a concrete expression of our digital strategy: directing attention towards a defined technology area while keeping the service purpose clear. My conviction is straightforward. Technology choices need to serve the organisation's mission and the people who rely on it. The emergence of a single, unified file per jobseeker gives that direction a clear service reference. I believe the individual should be the starting point for how we think about information. A unified file expresses that principle directly: one person, considered as a whole. For the organisation, it provides a focus for digital development. For jobseekers, it centres the direction of that work on their needs. Our citizen-facing portal is due to open to citizens soon. I view this as another expression of the same service orientation. The portal concerns how citizens engage with the service, while ...
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Technical Debt Is a Governance Decision, Not Just an IT Concern

In my work within a Belgian public service, technical debt management is a governance priority. I believe decisions about maintaining and renewing technology belong in the same conversation as decisions about new digital services. They concern the organisation’s capacity to support its mission over time. Making technical debt visible brings that responsibility into strategic planning, where it belongs. We are developing our digital strategy with that responsibility in mind. Managing technical debt means looking beyond the immediate delivery of a solution and considering the obligations that accompany it. For me, the practical question is clear: how do we balance what we need to deliver with what we need to sustain? That balance deserves deliberate attention when setting digital priorities. Our digital roadmap runs to end of 2027. It gives visibility to the direction of our work and coherence to the choices ahead. I value a roadmap that connects individual initiatives with a broader ...
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EU Regulation is voted. Now, wait and see...

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The headline is simple enough: the AI Act is now law, in force since 27 July. Yet the story for most companies is about time, not drama. Obligations for stand‑alone high‑risk systems on the Annex III list won’t bite until 2 December 2027, and AI built into regulated products follows in August 2028. That gives European boards both a runway and a mirror — space to prepare, and a clear reflection of which bets they truly believe in when the compliance lights come on. Between now and those dates, the market will do as much regulating as Brussels. Buyers will start asking sharper questions about training data, risk controls and documentation, long before any auditor shows up, and vendors who can answer plainly will quietly separate themselves. The firms that treat 2027 as a product launch deadline, not a filing deadline, will find the transition less jarring and more commercially useful. There’s nothing abstract about this: model choices, supply chains and warranties are about to become ...
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