Just back from NY

We arrived in Belgium this night, after seven days business (and leisure ;-) trip to big apple. A good weather, an excellent sightseeing, a lot of shopping and full of good readings about wining the knowledge game. I'll discuss later on what to understand under the expression.

For now, I'll explain here a little bit more about the connections and the matrix symptom, still based on Haeckel his article.

Matrix management consists of: the lines connecting roles in an organizational matrix are not informed by a systems design. Instead, they are lines of communication connecting people in different silos of authority. These lines almost always increase ambiguity about who is responsible for what.

A 1998 study of multidivisional teams in a large multiproduct company quantified the opportunity cost of matrix conflict in terms of deals lost, not pursued, or not closed because of non competitive bids at more than $10 million, and the company had dozens of these teams in operation at any given time. The root cause was identified as 'lack of clarity about roles, accountabilities, and authorities'.

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